Resources for New Yorkers

Accessing Food

Bronx residents can call 311 or go to nyc.gov/getfood for help accessing food (including assistance with food delivery). Check this map of free food resources in the Bronx, including food pantries and Grab & Go Meals at NYC schools. Also try this map.

Bronx residents of any age can get 3 free meals daily at NYC Department of Education Meal Hubs. Children and families can pick up meals between 7:30-11:30am; adults can pick up meals from 11:30-1:30 pm. No one will be turned away. All adults and children can pick up three meals at one time. Vegetarian and halal options available at all sites. Learn more here.

Westchester residents can locate a food pantry through Feeding Westchester. Register here for notifications of drive-thru food distributions across Westchester. Click here for information on the mobile food pantry, which offers fresh produce, dairy, protein and grains. Click here for special temporary distributions.
The following stores have reserved hours for seniors and other populations at high-risk of contracting the coronavirus:

Information Hotline & Text Updates

Healthcare

If you are sick, call your doctor or local health department before going to an emergency room.

COVID-19 tests are in short supply. Click here to learn more about who can get tested, how to make an appointment, and drive-through testing in New York State. NEW: New York expanded criteria to allow all first responders, health care workers and essential employees to be tested for COVID-19 even if they aren't symptomatic.

If you have recovered from COVID19, please consider Mt. Sinai’s Plasma Donation. Your blood may contain antibodies that fight the virus and can help critically ill people. Mount Sinai is looking to screen you as a volunteer.

Mental Health Resources

Domestic Violence Resources

If you are in need or help or assistance, text 844-997-2121 at any time. You can also go to a new confidential website to reach a professional. Both services will be staffed 24/7 by New York State's Office for the Prevention of Domestic Violence who are experts in domestic violence.

Utilities, Housing,  & Finances:

Utilities
Gas, electricity, & water providers will not shut off service during the coronavirus crisis. Previously scheduled rate increases have been delayed.

Residential Mortgages

Mortgage payments waived without penalty until June 20th. Call your mortgage holder to arrange pause or decrease in payment. Read more here.

Residential Rents

Rent payments have not been waived or cancelled. 

Eviction & hearings in housing court are suspended. Bronx residents who get an eviction notice can report it to the Bureau of City Marshals within the Department of Investigation at (212) 825-5953.

NYCHA residents who have lost income due to coronavirus may be eligible for a rent reduction. NYCHA residents can request income recertification here.

Banks & Credit Cards
ATM, overdraft, late, & credit card fees waived until 6/20.
Student Loans
Federally held loans (not private loans) suspended until September 30th and will not accrue interest. Call your lender to suspend auto-payments.

 Nonpayment can’t be used to affect credit score or qualification for loan forgiveness. Wages will not be garnished; tax refunds will not be reduced if you default.
Car & Other Payments
Call the company and tell them that you cannot make your payment specifically because of coronavirus. You may be able to make an arrangement.
Retirement Accounts
There are no  required minimum distributions to IRA or 401k accounts. You can withdraw up to $100,000 without penalty as long as its because of the virus. 

You can spread out income taxes owed on the distribution over 3 years from the date you took take it out, & you can put money back into account before those 3 years are up. 

You can borrow twice the usual amount from your 401K or other workplace retirement account.
Childcare: Regional Enrichment Centers are available for the children of Bronx-based first responders, healthcare workers, transit workers, and other essential workers.

Schools: All schools are closed until at least April 29th. Standardized exams for grades 3-8 and Regents exams are canceled. Bronx residents can learn more about requesting a remote learning device here.

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